Human societies have progressed from the primordial mechanical societies where security was provided through kinship ties and social norms. The need to integrate technology into safer homes and crime free society is of great continued urgency. The dynamics of an organic society denotes a need for better solutions to preventing crimes which have introduced a paradigm shift from traditional security measures to a robust, advanced information oriented security system. Securus Technologies seems to have appreciated this dynamism, and fast paced the implementation of a top level security system to prisons, homes, and neighborhoods.
I can attest the reliability of the company since some loyal, and new customers have been leaving satisfactory messages on the company’s websites. There was one customer who noted the company’s high-level cooperation in helping track down dishonest employees in companies they secure by providing ample phone information. Prisons also reported satisfactory service delivery in the areas of tracking prohibited activities by inmates in the prisons. The prisons, particularly, commended the advanced reporting technology that Securus Technologies employs. One customer also appealed to me on the issue of covert alert features, as well tracked phone call, and LBS service that help to build on crime prevention in prisons. Such high level recommendations from its previous client demonstrated to me that a greater number of customers are continuing to appreciate technology solutions in crime prevention and response.
Securus Technologies has been on the forefront in the prison telephone service sector besides providing high tech solutions to homes and jails. The Dallas headquartered firm boasts of a large number of officers around facilities it secures often reaching up to some one hundred and fifty as well as excellent customer service and support that runs on a twenty four hour basis, enabling efficient and reliable emergency response.
As part of a very busy fugitive task force in the state, we have had to really up our game recently as the crime has become more violent. With the spread of gangs reaching further than ever before, these soldiers who used to only attack one another are now getting innocent civilians injured with all their violence. What we have discovered is that most of the violent outbreaks do not happen randomly with gangs, they have to get the order from the top players in that gang, something we have been working on to eradicate.
The trouble with gang violence is that if you cut the head off this snake, it simply grows back as the next in power takes over. Even with tougher laws, these violent criminals will call the shots from the jail if they have to, and we have always found ourselves in reaction mode instead of getting ahead of the problem. This was all about to change this year when the prison system we work at was going to have Securus Technologies install a newer inmate telephone call system.
Our prison has come to trust Securus Technologies and their CEO Richard Smith because for years he and his thousand employees are all committed to making the world a safer place for us all. This Dallas-based company already has system working in 2,500+ prisons around the country, and it was our turn to turn the tides on the gangs and their violence in our city. I knew we were going to be able to utilize the system because the team kept telling us that the software could do the work of a dozen officers, allowing us to spread out our team in areas that needed more attention.
I needed to be trained on the LBS software, and it was a real eye-opener once I learned how it identifies unique conversations between inmates and callers on the phone. Our team picked up chatter from gang leaders in jail giving street soldiers orders, who to target, where drugs were being picked up, all helping us to finally get ahead of this situation. This is very important because the inmates are not going to talk to us on their own, and even though they know we are on the calls, they either slip up or think they are too smart.
Through the efforts of using the call monitoring system, we have made a substantial dent in the efforts of the inmates getting contraband into the jail.
Whenever a company who leads the field in any category, there is always a big bad wolf or two who thinks they can compete, but they try to succeed by falsehood, and it never works. Such is the case with Securus Technologies, a leader in the institutional communications field and its competitor, GTL.
Securus provides communications services to correctional institutions, law enforcement agencies, and safety organizations. Their platform offers a variety of different phone plans where inmates can communicate with family members and friend in a cost effective manner. Securus serves a wide community of 3,400 clients and 1.2 million inmates all throughout North America.
You just don’t cover that much territory by giving poor service and exorbitant prices, yet that is just what GTL is accusing Securus of doing. In the most raucous manner, GTL claims to offer superior servicing capabilities with unbelievable pricing structures in comparison to the Securus capabilities. Securus claims gross falsehoods are being disseminated by GTL and nothing that they are saying even comes close to the truth.
Finally, to put a halt to the foolishness, Securus offered a challenge to GTL which was to lay out the metrics of each company side by side and then have a disinterested third party sort things out and publically come to a conclusion as to who is right. The report from the other side was a resounding silence for a couple of weeks, and then they quietly declined the challenge.
The ethic of the existence and message that Securus strives to get across is the connection that they form between the inmate, and the family is so important and valuable to both parties. That available communication is worth so much when someone is incarcerated as to the point that it cannot be valued. How an inmate can deal with being in prison is helped by these connections with family and friends.